Squeezing hard to improve quality Report on Customer Service Performance Measures in UK Network Industries
Language: Inglés Series: Chau, Vinh Sum ; Publication details: Norwich University of East Anglia 2002Online resources:| Current library | Status | Barcode | |
|---|---|---|---|
| Biblioteca virtual | Not for loan | 200019237 |
Este trabajo forma parte del proyecto "Regulatory Design: External and Internal Performance Measures in Regulated Industries", fundado por el Economic and Social Research Council (CCR Working Paper CCR 02-3). ; Navegadores de Internet ; Adobe Acrobat (PDF)
