000 00556nab a2200181 4500
005 20260520000946.0
008 260224s2010 xxu
245 0 0 _aCustomer satisfaction is more critical than ever
260 _a
_b
_cago. 2010
270 _a27/08/2010 ; 27/08/2010
300 _a2 p. ; 14-15
500 _aChanging requirements are pushing service companies to increase their focus on customer satisfaction.
581 _a8
773 0 _tE & P
_g83
942 _cARTICULO
100 1 _aMaksoud, Judy
_927566
999 _c176390
_d176390