000 00761nmc a2200229 4500
005 20260608201237.0
008 260224s2002 xxu ing
041 _aInglés
245 0 0 _aService quality in regulated monopolies
260 _aNorwich
_bUniversity of East Anglia
_c2002
270 _a22/05/2009 ; 21/08/2003
500 _aNavegadores de Internet ; Adobe Acrobat (PDF)
942 _cARCHIVO
100 1 _aWaddams Price, Catherine
_917054
100 1 _aBrigham, Bitten
_917059
100 1 _aFitzgerald, Lin
_917060
700 1 _aBrigham, Bitten
_917059
700 1 _aFitzgerald, Lin
_917060
800 1 _aWaddams Price, Catherine
_917054
999 _c140895
_d140895
856 _uhttp://www.ccr.uea.ac.uk/workingpapers/ccr02-4.pdf