TY - BOOK AU - Santiago,Beatriz AU - Lima de Lima,Olivar AU - Romero,Pedro ED - Instituto Argentino del Petróleo y del Gas, IAPG ED - Congreso Latinoamericano de Calidad en la Industria del Petróleo y del Gas (3er. : 2007 sep. 11-14 : Mendoza) ED - Congreso Iberoamericano de Calidad en la Industria del Petróleo y del Gas (1er. : 2007 sep. 11-14 : Mendoza) TI - Petrophysics with quality: The transformation process of a research and development laboratory towards quality PY - 0000/// PB - Instituto Argentino del Petróleo y del Gas, IAPG N1 - Acompaña a este CD el libro de "Resúmenes" en formato papel N2 - In the context of this work, the transformation process towards quality of the petrophysics laboratory of the Center of Research in Geology and Geophysics (CPGG) of the Federal University of Bahia (UFBA), located in Salvador, Bahia (BA), Brazil, is presented. The quality system implemented in this laboratory was based on the norm ISO/IEC/EN 17025 (General Requirements for the Competence of Testing and Calibration Laboratories), which constituted a fundamental tool for the implementation. However, during the implementation process, some problems were encountered. This was going to be reflected in an excessive investment of time and money. It was possible to identify the causes that generate additional costs and delay the implementation process of the quality system ISO/IEC/EN 17025 in the petrophysics laboratory. This was done by using two of the basic quality control tools: the Cause-Effect diagram (Ishikawa or Bone fish) and the Pareto diagram. With the Cause-Effect diagram, the common and special causes of variation (six in total) were detected. As a result of the analysis with the Pareto diagram the relationships between problems and causes were found UR - https://biblioteca.iapg.org.ar/ArchivosAdjuntos/Congreso-latinoamericano-de-calidad-2007/006.pdf ER -